Qwesteo autonomous terminals for collecting customer feedback

An interactive terminal with 3-month battery life to collect and transmit real-time data to the cloud over various connectivity networks.

Find out how

Qwesteo terminals powered by MicroEJ

Qwesteo is an interactive terminal, developed by the companies Eval&Go and Sectronic, that allows to collect spontaneous, real-time customer feedback at points of sale.

Data is collected through autonomous connected tablets especially designed to gather high volumes of real-time responses. Questions are easily customizable and the one-click answers from clients are instantly transmitted through a 3G connection.

A dedicated web-interface enables to control the tablets remotely. Results and analysis reports are continuously updated so companies can get a better understanding of their customer needs and create a real relationship of trust with them.

Qwesteo is ideal for evaluating a service (reception, after-sales, quality, etc.), a sales campaign (product launch, promotional operation, etc.), or a one-off marketing operation. This innovative non-intrusive approach gathers exceptional rates of responses, up to 30%.

The Qwesteo terminal is fully autonomous and adaptable to each client campaign.

In order to be easily and quickly adaptable to each client campaign, the terminal comes with a highly modular software solution that enables to develop custom applications. The software solution also includes a GPS, various network connections, and the capability to easily develop friendly graphical user interfaces on low-power hardware. Indeed, the terminals are meant to be fully autonomous and battery operated for a few month period.


MicroEJ SDK, a full-featured software solution for ultra-low-power devices

MicroEJ SDK was used to develop the Qwesteo terminal. MicroEJ provides a full-featured turnkey solution which is modular, easy to use, cloud-ready, and particularly adapted to very low-power hardware systems. The MicroEJ platform delivered for Qwesteo terminals includes the control of an E-Ink screen, a GPS, and connections to 3G, Wi-Fi, NFC, HTTP/REST networks for data collection and connection to the cloud. It took only a few weeks to develop a software application for the Qwesteo terminal with MicroEJ SDK using the Java language that dramatically eased software development.

The questionnaires displayed on the Qwesteo tablets, are managed in a very simple way through XML files used by the MicroEJ OS runtime to dynamically build the user interface on a small, low-power microcontroller-based hardware platform.

A 3-month battery lifetime

The development of Qwesteo terminals was optimized to meet a technological challenge : make the product 100% autonomous, with no power supply, so that it can be set up anywhere: shops, hotels, parks, train stations, etc. MicroEJ, at the very heart of the connected terminal and ideal for low-power processors, was a key player in this innovation.
Cédric Desrier, Sales Director of Sectronic

A scalable, low-power product was developed very quickly. It enables to collect and transmit real-time data to the cloud over various connectivity networks. The software application is very easy to use and can be adapted to any customer needs and operating environments, ensuring a future-proof product. Above all, Qwesteo tablets have an exceptional battery lifetime of more than 3 months. This incredible autonomy enables the tablets to be set up in areas where recharging batteries is not easy. Customer feedback can be collected in lines in supermarkets, on shelves, in airports, or even directly in transportation vehicles!

“Our objective was to meet the ambitions of tomorrow’s retail market. MicroEJ is the platform that enabled us to launch a unique, connected, highly customizable, and low-power product. The terminal seems to be very simple to use but it hides a huge technological complexity that MicroEJ helped to manage.”

Sébastien Lerouge, CEO of Eval&Go

*For informational purposes only. Information contained in this page describes a specific customer use case and is not legally binding.

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